Jerry Crawford
Set up your Telegram
Loads requests from users and agent’s responses works via special Telegram bot.
For start you need to install Telegram messenger and sign up if you don't have it yet.
You can download and install Telegram for any platform here
Handling requests
Through the bot you can receive requests from users to clarify the load on a certain flight.
You take the request and specify the number of available seats in economy/business classes, as well as the number of stand by passengers waiting for boarding.
Just follow the prompts from the bot. It's really very simple ;)