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Air Niugini staff travel & standby
Air Niugini refuses staff travellers without a listing. ZED e-tickets issued by Air Niugini (656 ticket stock) are listed automatically; for any other staff ticket, email your listing request to [email protected] on a weekday. You also need a valid visa for Papua New Guinea, and shorts, casual jeans and T-shirts aren't accepted. Staff Airlines shows estimated open seats on Air Niugini flights before you go.
Rules for staff travel
Source: Air Niugini staff travel rules published in the FlyZED directory.
How to list for standby on Air Niugini
Pre-listing is required on every Air Niugini flight, and staff travellers without a listing are refused travel.
- ZED e-ticket bought in myIDTravel and issued by Air Niugini (656 ticket stock): you are listed automatically when you book.
- ZED e-ticket issued by your own airline (not 656 stock), bought in myIDTravel or through your Staff Travel Office: you need to request a listing by email.
To list by email:
- Write to [email protected]. The office works Monday to Friday, 0800–1700 POM local time (GMT +10), and is closed on weekends and public holidays.
- Include your name, staff ID number and date of employment; ticket number; travel dates; routing; flight numbers; passenger details (passport details, relationship, and date of birth for children and infants); and your email address and mobile number with the country code.
- Once you are listed, your travel itinerary and e-ticket(s) are emailed to you.
- Print the itinerary and e-ticket(s) and bring them to the airport check-in counter together with your airline ID card and valid passport.
Flights you can't use
- Flights PX3000–PX3999.
- All flights not operated by Air Niugini (PX).
- Embargoes apply during public holidays and peak periods.
Visas and travel documents
You must have a valid visa for Papua New Guinea before travelling there. The ICA website lists the countries that can get a visa on arrival (VOA): https://ica.gov.pg/visa/visit
Baggage
Staff get the same baggage allowance as paying passengers.
International, checked:
- All sectors, including PNG–CNS/BNE/SYD: 30 kg in Economy, 40 kg in Business.
- PNG–TYO: 25 kg in Economy, 40 kg in Business.
- PNG–USA/Canada: 2 pieces of 23 kg each in Economy, 2 pieces of 32 kg each in Business.
- Cabin: 1 piece, 7 kg, 50 × 30 × 20 cm.
Domestic:
- Checked: 16 kg in Economy, 20 kg in Business.
- Cabin: up to 5 kg.
Check-in
- Domestic flights: 2 hours before departure.
- International flights: 3 hours before departure.
- In peak periods, the check-in time is 2 hours before departure.
Dress code
You and your eligible dependents should always look well groomed and neatly dressed. Children should be well groomed too.
Acceptable:
- Men: shirt and tie, long trousers, shoes and socks, a jacket or suit, a safari suit, an open-neck shirt or a barong.
- Women: a dress or suit, or a skirt or slacks with a suitable blouse or top that covers well; shoes, with or without stockings.
Not acceptable: shorts, casual jeans, T-shirts, slippers or thongs, and very brief clothing. A tie is required unless you wear a safari suit, dress shirt or barong.
If you are unsuitably dressed, you can be refused carriage. Intoxicated employees won't be allowed to travel, under airport and airline rules.
Changes and refunds
- If you hold a confirmed (positive space) booking on a flight, you can't use a subload ticket on that flight unless you cancelled the confirmed booking at least 72 hours before departure.
- Rebated tickets are valid for 3 months from the issue date and can't be extended.
- Expired tickets can be reissued or refunded only at the point of sale.
Questions, answered
Am I listed automatically when I buy an Air Niugini ticket in myIDTravel?
Only if the ticket is issued by Air Niugini on 656 stock. Pre-listing is required on all flights, and other staff tickets need a listing request emailed to [email protected].
When can I email Air Niugini to list?
The office works Monday to Friday, 0800–1700 POM local time (GMT +10), and is closed on weekends and public holidays.
Do I need a visa to fly to Papua New Guinea on Air Niugini?
Yes, you need a valid PNG visa before you travel. Check the ICA website for countries that can get a visa on arrival.
What should I wear on Air Niugini?
Neat, well-groomed clothes: for men a shirt and tie, long trousers and shoes; for women a dress, suit, or skirt or slacks with a suitable top. Shorts, casual jeans, T-shirts and thongs aren't accepted.
How long is an Air Niugini staff ticket valid?
Rebated tickets are valid for 3 months from the issue date and can't be extended.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with Air Niugini’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
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