Staff Airlines

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About Staff Airlines

Staff Airlines is a mobile app for airline employees who travel on staff tickets and fly standby. It shows estimated open seats on flights of 500+ airlines, and lets you ask an agent, someone with access to the airline's systems, to check a flight. It is available on iPhone and Android.

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Facts at a glance

  • Name: Staff Airlines (Staff Airlines: Non-Rev Travel in the App Store).
  • What it is: a mobile app for non-rev and standby travel.
  • Who it's for: pilots, flight attendants, ground staff and other airline employees with staff travel benefits, retired staff who keep them, and family members who travel on those benefits.
  • Platforms: iPhone (App Store, iOS 15 or later) and Android (Google Play).
  • Airlines covered: 500+.
  • Price: free to download, with a free plan and a Premium subscription. Prices depend on the country and the store.
  • App language: English.
  • In the App Store since: April 2020.

What the app does

  • Estimated open seats on every flight of the route, with a rating such as Good or Fair, so you can compare flights before you list.
  • Agent requests: ask an agent to check a flight; the answer shows open seats by cabin and the standby list.
  • Transfer route finder: connecting routes with loads on both legs when a direct won't work.
  • Partner airlines filter: only airlines your employer has ZED and interline agreements with.
  • My Flights: saved flights; with Premium you can follow a flight and get load updates up to departure.
  • Airport schedules: departures and arrivals with status, gate, delays and cancellations.
  • City search: city codes such as NYC, LON or PAR search every airport in a city.

How Staff Airlines loads work explains the numbers in detail, and Plan a standby trip shows how to use the app step by step.

Estimates and agents

An estimate is not official airline data, and it can be off. Use it to choose the flights worth a closer look.

An agent is someone with access to an airline's systems, for example airline staff or check-in agents. Agents are verified when they sign up, appear under a nickname and earn tokens for answering. Their answer shows what they saw in the airline's system at that moment: open seats by cabin and the standby list (STBY). An answer counts as fresh for one hour, or three hours if the flight departs more than a day away.

Free, Premium and tokens

The free plan shows every route and every airline for today, through 3 AM tomorrow. Premium adds any travel date, load updates on flights you follow, airport schedules, Transfer route finder, the partner airlines filter and tokens for agent requests.

Tokens are the in-app currency for agent requests: one token, one request. If no agent answers, the token comes back. On the free plan you can buy tokens in packs of 10 or 20; Premium includes tokens.

What Staff Airlines doesn't do

  • It doesn't sell tickets, including staff (ID) tickets. Your own airline issues them, usually through its staff travel portal or myIDTravel. See Staff travel portals.
  • It doesn't list you for standby. You list with your airline; the app helps you choose the flight.
  • It doesn't guarantee a seat. Boarding decisions are made by the airline.

Questions, answered

Is Staff Airlines only for iPhone?

No. Staff Airlines is on iPhone (App Store) and Android (Google Play).

Is Staff Airlines free?

Yes, the free plan covers every route and every airline for today, through 3 AM tomorrow. Premium adds any travel date, Transfer route finder, airport schedules, the partner airlines filter and tokens for agent requests.

Where do agent answers come from?

From agents: people with access to an airline's systems, such as airline staff or check-in agents, verified when they sign up. They send what they saw in the airline's system: open seats by cabin and the standby list.

Can I buy staff tickets in Staff Airlines?

No. Staff Airlines doesn't sell tickets. Your airline issues staff tickets, usually through its staff travel portal or myIDTravel.

Rules change often and this guide may be out of date. Check with your airline's staff travel department before you travel. Staff Airlines isn't responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.

Pick the flight, then list

Staff Airlines shows estimated open seats on the flights you're considering, so you list on the one with the best chances. Free on iPhone and Android.

Check your flight

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