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ProAir staff travel & standby
ProAir requires every standby passenger to be listed before departure, through myIDtravel or the ProAir Contact Centre: the airport doesn't take listings. Each person can take 32 kg in the hold plus 8 kg of hand luggage. Staff Airlines shows estimated open seats on ProAir flights before you go.
Rules for staff travel
Source: ProAir staff travel rules published in the FlyZED directory.
How to list for standby on ProAir
You must be listed before departure. Listings are made through myIDtravel or ProAir's Contact Centre, not at the airport.
If online listing isn't available, email your request to [email protected] 24 hours before travel. Include:
- Passenger names, flights and dates.
- Your employee ID, your employer and your date of hire.
- A contact phone number.
- Dates of birth for children and infants.
- Where TSA rules apply: passport number, nationality, place of issue and expiry date.
Visas and travel documents
Check the current travel requirements with your local Ministry of Foreign Affairs. Getting your passport, visas or vaccination certificates, and checking they are valid, is up to you before you set off. ProAir takes no responsibility for missing or invalid documents, and any fine it receives because of them is passed on to you.
Baggage
- Hold: 32 kg per person.
- Hand luggage: 8 kg per person.
Special services, children and pets
- Standby passengers can't get special services.
- Catering is excluded.
- Pets travel on request.
- Children under 16 can travel on a rebate ticket only with an adult on the same type of rebate ticket.
Dress code
Dress as you would for the office, or smart casual. T-shirts, sweatshirts, shorts, gym shoes and other very casual clothes aren't acceptable. Behave so that commercial passengers aren't inconvenienced and the ground staff and cabin crew can give them their full attention. If you don't follow the rules, you can be refused travel.
Good to know
ProAir's current empty-leg flights are listed at proair.de
For any question, contact the ProAir Flight Care Team at [email protected].
Questions, answered
Can I list for a ProAir flight in myIDTravel?
Yes. Every standby passenger must be listed before departure, through myIDTravel or the Contact Centre. Listings aren't taken at the airport.
What if I can't list online with ProAir?
Email [email protected] 24 hours before travel with passenger names, flights, dates, employee ID, employer, date of hire and a phone number.
How much baggage can I take on ProAir?
32 kg in the hold plus 8 kg of hand luggage per person.
Can I bring a pet on ProAir?
Pets travel on request.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with ProAir’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
Check ProAir loads before you go
See estimated open seats on ProAir flights in Staff Airlines. Free on iPhone and Android.
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