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Aeroméxico staff travel & standby
Listing is mandatory on Aeroméxico, and you normally list at the Aeroméxico counter at the airport on the day of your flight. If your trip starts in Europe, list through the call center instead. Codeshare flights and flights not operated by Aeroméxico or AM Connect can't be used. Staff Airlines shows estimated open seats on Aeroméxico flights before you go.
Rules for staff travel
Source: Aeroméxico staff travel rules published in the FlyZED directory.
How to list for standby on Aeroméxico
You must be listed on Aeroméxico flights. List at the Aeroméxico counter at the airport on the day you fly.
If your flight starts in Europe, list through the call center:
- UK and Ireland: 0800 977 5533
- France: 0800 916 754
- Spain: 900 995 282
- Netherlands: 0800 0224008
If the date you originally listed for has passed, open your ticket in myIDTravel and list again for the new date. Once the payment is validated, the itinerary receipt is emailed to you automatically.
With an e-ticket whose number does not start with 139 (from myIDTravel or any other system), you can list at the Aeroméxico counter on the day of travel at least 120 minutes before international departures and 90 minutes before domestic ones.
Flights you can't use
All codeshare flights and all flights not operated by Aeroméxico and AM Connect.
Visas and travel documents
Getting every document you need, including visas and special permits required by the countries you depart from, arrive in and transit through, is your responsibility, and you must meet those countries' immigration and border rules. Aeroméxico isn't liable for what happens if you don't.
Baggage
Check Aeroméxico's baggage policy on www.aeromexico.com: aeromexico.com.mx
In the cabin, personal care items with hazardous materials such as liquids, perfume, gels and aerosols are allowed in bottles of 3.4 oz/100 ml or less. The bottles must go in one clear, quart-sized, zip-top plastic bag, one bag per person, which you place in a screening bin.
Check-in
Non-revenue passengers must check in at the Aeroméxico ticket counter at least 90 minutes before domestic departures and 120 minutes before international departures.
Boarding, seats and upgrades
Upgrades aren't available on leisure standby tickets.
Special services, children and pets
Unaccompanied minors can't travel on standby tickets.
Dress code
Dress in good taste: smart casual at the very least.
Good to know
Salón Premier lounges: employees of Aeroméxico and other airlines, and crew members, can get in with a same-day boarding pass if they meet the lounge's access conditions or hold one of its qualifying cards. You won't be let in while in uniform, in Grupo Aeroméxico branded clothing or wearing a company or airport ID badge. Aeroméxico suggests being at the boarding gate 30 minutes before departure.
Aeroméxico destinations for staff travel
46 airports in 14 countries.
Main airport
- Mexico City MEX43 destinations from here
All 46 airports
United States 19
Austin AUS, Boston BOS, Chicago ORD, Denver DEN, Houston IAH, Las Vegas LAS, Los Angeles LAX, Miami MIA, New York JFK, Newark EWR, Orlando MCO, Philadelphia PHL, Phoenix PHX, Salt Lake City SLC, San Antonio SAT, San Francisco SFO, Seattle SEA, Tampa TPA, Washington IAD
Mexico 12
Cancun CUN, Chihuahua City CUU, Ciudad Juárez CJS, Guadalajara GDL, Hermosillo HMO, Mexico City MEX, Monterrey MTY, Puerto Vallarta PVR, Tijuana TIJ, Torreón TRC, Veracruz VER, Zumpango NLU
Canada 3
Montreal YUL, Toronto YYZ, Vancouver YVR
Spain 2
Barcelona BCN, Madrid MAD
Other countries
Buenos Aires EZE (Argentina), São Paulo GRU (Brazil), Bogotá BOG (Colombia), Paris CDG (France), Rome FCO (Italy), Tokyo NRT (Japan), Amsterdam AMS (Netherlands), Lima LIM (Peru), Seoul ICN (South Korea), London LHR (United Kingdom)
More airlines from Mexico
VolarisQuestions, answered
Do I need to list for an Aeroméxico standby flight?
Yes. Listing is mandatory and is done at the Aeroméxico airport counter on the day of travel. If your flight starts in Europe, list through the call center.
Can I relist for an Aeroméxico flight in myIDTravel?
Yes, if the date you originally listed for has passed: open your ticket in myIDTravel and list again for the new date. Once the payment is validated, the itinerary receipt is emailed to you.
When do I need to check in for an Aeroméxico flight?
At the Aeroméxico ticket counter at least 90 minutes before domestic and 120 minutes before international departures.
Which Aeroméxico flights can't I use on a staff ticket?
Codeshare flights and any flight not operated by Aeroméxico and AM Connect.
What should I wear on Aeroméxico?
Clothes in good taste: nothing less than smart casual.
Can I get an upgrade on an Aeroméxico standby ticket?
No. Upgrades don't apply to leisure standby tickets.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with Aeroméxico’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
Check Aeroméxico loads before you go
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