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Japan Airlines staff travel & standby
On Japan Airlines, list for every international flight in myIDTravel 24 hours before the scheduled departure; listing for Japan domestic flights isn't mandatory. You check in separately at each departure airport, and you can't request seats, upgrades or special meals. Staff Airlines shows estimated open seats on Japan Airlines flights before you go.
Rules for staff travel
Source: Japan Airlines staff travel rules published in the FlyZED directory.
How to list for standby on Japan Airlines
- International flights: listing is required through myIDTravel, 24 hours before the scheduled departure time.
- Japan domestic flights: listing isn't mandatory.
- If you have trouble listing in myIDTravel, ask the local contact center to do it.
- If your airline doesn't use myIDTravel, you can still log in as a Generic User: ask your airline for the Generic User ID and password.
Included flights:
- International: JL flights operated by JL.
- Domestic: JL flights operated by JL, XM (J-AIR), NU (Japan Transocean Air), JC (Japan Air Commuter) or HC (Hokkaido Air System). Inclusion of NU flights depends on concurrence.
Flights you can't use
- International: codeshare flights not operated by JL.
- Domestic: RAC (Ryukyu Air Commuter) flights, and codeshare flights with JH (Fuji Dream Airlines), GK (Jetstar Japan), MZ (Amakusa Airlines) and OC (Oriental Air Bridge).
- Charter flights aren't accepted.
Baggage
Checked and cabin baggage follow the rules for revenue Economy passengers: details on www.jal.com.
On international flights from Haneda, checked bags are accepted only 6 hours before departure.
Check-in
You can't check in for the whole itinerary at once. Check in at the departure airport of each flight, including every connection.
International flights:
- Check-in usually opens 3 hours before the scheduled departure. Be at the gate 40 minutes before.
- Narita: if your flight departs after 16:00 (STD), check in after 10:30 am.
- Haneda: if your flight departs after 13:30 (STD), check in after 10:30 am.
- JL727 (KIX/BKK): check in by 1 hour before departure. Even when seats are free, staff travellers are sometimes refused check-in because of the meal order deadline.
Japan domestic flights: check-in usually opens 1 hour before the scheduled departure. Be at the gate 30 minutes before.
Boarding, seats and upgrades
- You can't reserve a specific seat in advance.
- Personal travel passengers can't request an upgrade.
- Staff tickets don't come with oneworld tier services, such as priority services or lounge access, even if you hold oneworld status.
Special services, children and pets
- Infant safety seats aren't provided.
- Japan Airlines doesn't accept unaccompanied children under 16.
- Special meals aren't available. If you have dietary needs or preferences, bring your own food on board.
Dress code
Be well groomed, and wear neat, clean, conservative clothes in good taste.
Japan Airlines destinations for staff travel
61 airports in 18 countries.
Main airports
- Tokyo HND44 destinations from here
- Tokyo NRT24 destinations from here
All 61 airports
Japan 32
Akita AXT, Aomori AOJ, Asahikawa AKJ, Fukuoka FUK, Hakodate HKD, Hiroshima HIJ, Izumo IZO, Kagoshima KOJ, Kitakyūshū KKJ, Komatsu KMQ, Kumamoto KMJ, Kōchi-shi KCZ, Matsuyama MYJ, Misawa MSJ, Miyazaki KMI, Nagasaki NGS, Nagoya NGO, Naha OKA, Nakashibetsu SHB, Nanki SHM, Obihiro OBO, Okayama OKJ, Osaka ITM · KIX, Ozora MMB, Sapporo CTS · OKD, Takamatsu TAK, Tokushima TKS, Tokyo HND · NRT, Ōita-shi OIT
United States 9
Boston BOS, Chicago ORD, Dallas DFW, Honolulu HNL, Los Angeles LAX, New York JFK, San Diego SAN, San Francisco SFO, Seattle SEA
Australia 2
Melbourne MEL, Sydney SYD
India 2
Bengaluru BLR, New Delhi DEL
South Korea 2
Seoul GMP · ICN
Taiwan 2
Taipei TSA, Taiwan Taoyuan TPE
Other countries
Vancouver YVR (Canada), Helsinki HEL (Finland), Paris CDG (France), Frankfurt FRA (Germany), Hong Kong HKG (Hong Kong), Jakarta CGK (Indonesia), Kuala Lumpur KUL (Malaysia), Metro Manila MNL (Philippines), Singapore SIN (Singapore), Bangkok BKK (Thailand), London LHR (United Kingdom), Hanoi HAN (Vietnam)
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Questions, answered
Do I need to list for a Japan Airlines flight?
For international flights, yes: through myIDTravel, 24 hours before the scheduled departure. Listing for Japan domestic flights isn't mandatory.
My airline doesn't use myIDTravel. Can I still list on JAL?
Yes. You can log in to myIDTravel as a Generic User; ask your airline for the Generic User ID and password.
Can I check in for all my JAL flights at once?
No. You check in at the departure airport of each flight, including connections.
When does check-in open for JAL international flights?
Usually 3 hours before the scheduled departure, and you should be at the gate 40 minutes before. From Narita and Haneda, later flights have a 10:30 am earliest check-in.
Can I use oneworld status or a lounge on a JAL staff ticket?
No. Staff tickets don't come with oneworld tier services such as priority services or lounge access, even if you hold the status.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with Japan Airlines’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
Check Japan Airlines loads before you go
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