S7 Airlines staff travel & standby

A listing is required for all space-available (standby or subload) travel; without one you will be denied check-in. Standby tickets and listings are made in RBD E for Economy and RBD U for Business.

• List with S7 by email at [email protected] or by phone, at least 48 hours before international flights and 12 hours before all other flights.
• Email listing works 24 hours a day.
• In Russia, contact the S7 Travel Desk at +7(495)411 77 41.

Include in your request:

• Itinerary (from / to).
• Flight number(s) or departure time.
• Travel date(s).
• Your employing airline.
• Your first name and surname.
• A contact, if different from the email address you write from.
• Ticket number.
• Passport data: number, date and country of issue, nationality, date of birth, gender and expiry date.

Your ticket must be issued by your own airline. S7 Airlines can reissue tickets for other airlines' staff and make confirmed or space-available reservations: contact an S7 office or representative using the details above. If an infant takes a separate seat, the ticket is issued at the child fare.

Staff travel is valid only on flights operated by S7 Airlines. You can't use:

• Charter flights (S7 8000–S7 8800).
• S7-marketed flights operated by other carriers (S7 4000–S7 4999).

No permanent embargoes apply on S7 Airlines.

For international travel you need a valid passport and the right visas for your destination, and you must provide them to S7 before check-in.

• The SSR DOCS element must be in the PNR for every flight.
• For flights to Germany, SSR DOCO and SSR DOCA must be in the PNR too.

You get the same allowance as paying passengers. Present all your baggage for weighing at check-in, except things you need when boarding, leaving the aircraft or during the flight: a coat, a handbag, an umbrella, a walking stick, reading material, a bouquet of flowers, a briefcase, an infant carrier or pushchair, a wheelchair, and a suit in a suit carrier.

The usual checked allowance:

• Business: 1 piece up to 32 kg.
• Economy: 1 piece up to 23 kg.
• Children aged 2–12: the same as adults.
• Infants under 2 without their own seat: up to 10 kg plus a baby stroller.

The free allowance doesn't cover items whose three dimensions add up to more than 203 cm when packed, or pets in the cabin (PETC) and in the hold (AVIH).

Cabin baggage:

• Business: up to 15 kg, max 55 × 40 × 20 cm.
• Economy: up to 10 kg, max 55 × 40 × 20 cm.

Without a confirmed reservation, you are accepted only if a seat is left after paying passengers and others entitled to a reservation have been accepted.

• Check in at an Economy class desk. Self-service kiosks and online check-in aren't available to staff travelers.
• Check-in closes 40 minutes before the departure time on your ticket.
• Through check-in isn't available on standby: on a transfer trip, you and your bags are checked in only as far as the first transfer airport. Leave enough time at every stop to land and check in again.

Once you are accepted, be at the gate by the time shown on your boarding pass.

• No special services are available on standby.
• Special meals can't be pre-booked on standby.
• Children under 16 can't travel on a standby ticket without an adult.
• Rules for disabled passengers traveling on ZED: s7.ru

S7 recommends business casual: well groomed, neat, clean, conservative and in good taste.

Not permitted in any class: shorts, sweatshirts, tops that leave the shoulders bare, sandals, and sportswear or sports shoes for women.

When you travel on a staff ticket:

• Don't inconvenience S7's paying passengers.
• Avoid rudeness, insults and improper behavior.
• Don't get in the way of ground staff doing their job, including at check-in and boarding.
• Don't demand extra attention from the crew.
• Don't harm the airline's reputation or start conflicts.

If you break these rules, S7 may restrict your use of its flights. The same applies if you take legal action or complain to courts or other public bodies about your trip: except claims to the Complaint Commission about lost or damaged baggage or injury caused by the airline.

S7 Airlines doesn't issue tickets for voluntary rerouting to staff of other airlines.