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Wingo staff travel & standby
All Wingo staff travel is bought in myIDTravel: Wingo is ticketless. Book one way only, up to 30 days before travel, and note that connections aren't permitted. Staff Airlines shows estimated open seats on Wingo flights before you go.
Rules for staff travel
Source: Wingo staff travel rules published in the FlyZED directory.
How to list for standby on Wingo
- Buy all travel in myIDTravel. Wingo is ticketless.
- Book one-way trips only; a round trip will cause an error. For BOG-CTG-BOG, book BOG-CTG and then CTG-BOG as a separate booking.
- You can list for flights up to 30 days ahead.
- Connections aren't permitted.
- All fares are charged in USD, not Colombian pesos.
Flights you can't use
- Charters and flights not operated by Wingo/Aerorepública.
- Flights sold as Copa Airlines (CM) codeshares.
- There are no embargoes.
Baggage
Free of charge: one carry-on, one personal item and one checked bag.
- Checked bag: up to 158 linear cm and under 20 kg.
- Carry-on: up to 55 cm x 45 cm x 25 cm and under 12 kg.
- Personal item, such as a purse or laptop: up to 40 cm x 35 cm x 25 cm, and it must fit under the seat in front of you.
Check-in
Check in at the airport ticket counter: it's free. Do it at least 60 minutes before domestic flights and at least 90 minutes before international flights.
Boarding, seats and upgrades
Boarding goes by check-in time, and you're cleared if seats are open.
Special services, children and pets
- Infants (under 2) must be booked with a reservations agent at the contact center (phone numbers on Wingo.com) or at the airport ticket counter.
- Ask for a wheelchair through reservations.
- Unaccompanied minors aren't allowed. You must be over 18 to travel without an adult.
- Employees of other airlines can bring their own pet if there is space, for the applicable fee. Pay it through the contact center on WhatsApp: +573203337099.
Dress code
Casual dress is fine. Not allowed: beachwear, pajamas and clothes with holes.
Changes and refunds
Make changes and request refunds in myIDTravel.
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Questions, answered
How do I book Wingo staff travel in myIDTravel?
In myIDTravel, one way at a time and no more than 30 days ahead. Round-trip bookings cause an error, and connections aren't permitted.
How much baggage can I take on Wingo?
One checked bag (158 linear cm, under 20 kg), one carry-on (55 cm x 45 cm x 25 cm, under 12 kg) and a personal item, all free.
When should I check in?
At the airport ticket counter, at least 60 minutes before domestic flights and 90 minutes before international ones.
Can I bring my pet on Wingo?
Yes, if there is space and you pay the applicable fee through the contact center on WhatsApp (+573203337099).
What can I wear on Wingo?
Casual clothes are fine, but not beachwear, pajamas or clothes with holes.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with Wingo’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
Check Wingo loads before you go
See estimated open seats on Wingo flights in Staff Airlines. Free on iPhone and Android.
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