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Canaryfly staff travel & standby
Your ZED ticket on Canaryfly is valid on scheduled PM flights operated by Canaryfly; charters and partner codeshares are excluded. Check in at the counter from 2 hours before departure or online from 72 hours before: both close 30 minutes before the flight. Staff Airlines shows estimated open seats on Canaryfly flights before you go.
Rules for staff travel
Source: Canaryfly staff travel rules published in the FlyZED directory.
Flights you can't use
You can use scheduled flights sold under the PM code and operated by Canaryfly. Charter flights, codeshares operated by partner airlines and cargo-only flights are excluded.
There are no embargoes at the moment.
Visas and travel documents
Accepted documents:
- Spanish citizens over 14: a national ID card or passport, which doesn't have to be in date, or a driving licence issued in Spain.
- EU/Schengen citizens: a passport or identity document, which doesn't have to be in date; a valid residence permit from Spain or a Schengen country; or a driving licence issued in Spain.
- Non-EU citizens: a passport or valid travel document; a valid residence permit with a photo from Spain or a Schengen country; or a driving licence issued in Spain.
Baggage
- Checked: 1 piece per person, up to 23 kg.
- Cabin: 1 piece, up to 8 kg and 45 × 35 × 25 cm.
Check-in
- At Canaryfly counters: from 2 hours before departure; closes 30 minutes before.
- Online on the Canaryfly website or app: from 72 hours up to 30 minutes before departure.
Boarding, seats and upgrades
Be at the gate no later than the boarding time on your boarding pass. If your pass shows a seat, go straight to the aircraft. If no seat is assigned yet, wait at the gate until the gate agent calls you.
Special services, children and pets
- Special services can't be guaranteed for standby passengers.
- Unaccompanied minors (UMNR) aren't allowed on standby under the ZED agreement. Every child on a ZED ticket must fly with an eligible adult holding the same type of ticket on the same flight.
Pets (in the cabin or checked):
- A pet is accepted only if there is space. It is cleared at the check-in desk after you are.
- Standard companion animal fees apply and are paid at the airport sales office.
- You alone are responsible for container dimensions, health certificates and the import and export rules of each country. See the animal transport policy on Canaryfly's website.
Dress code
Dress in good taste: if you don't, you can be refused access to the flight. Sportswear, shorts, beachwear, tracksuits, windcheaters and similar very casual clothes aren't accepted on board.
Don't inconvenience paying passengers or distract ground staff and crew from serving them, and don't wear any visible company ID or insignia.
Changes and refunds
- Denied boarding: ask airport staff to make the changes you need. If they can't, make them yourself in the myIDTravel app and check in again. If you have already checked a bag, it will have to be collected and checked in again where applicable.
- Route changes aren't allowed on the same ticket. Cancel the ticket in myIDTravel, request a refund and buy a new ticket for the new route.
Canaryfly destinations for staff travel
5 airports in 1 country.
Main airports
- Las Palmas de Gran Canaria LPA4 destinations from here
- Tenerife TFN3 destinations from here
All 5 airports
Spain 5
Fuerteventura FUE, Las Palmas de Gran Canaria LPA, San Bartolomé ACE, Santa Cruz de La Palma SPC, Tenerife TFN
More airlines from Spain
Vueling
Volotea
Iberia
Air Europa
Binter Canarias
Plus UltraQuestions, answered
How much baggage can I take on Canaryfly?
One checked bag up to 23 kg and one cabin bag up to 8 kg and 45 × 35 × 25 cm.
When does Canaryfly check-in open and close?
Airport counters open 2 hours before departure; online check-in opens 72 hours before. Both close 30 minutes before departure.
Can I change my route on a Canaryfly staff ticket?
No. Cancel the ticket in myIDTravel, ask for a refund and buy a new ticket for the new route.
Can I travel with a pet on Canaryfly standby?
Yes, if there is space. The pet is cleared at check-in after you, and standard companion animal fees are paid at the airport sales office.
Can I change my Canaryfly booking in myIDTravel if I'm denied boarding?
Yes, if airport staff can't change it for you: do it in the myIDTravel app and check in again. A checked bag must be collected and re-checked.
Which airlines can I fly on ZED fares?
It depends on the ZED and interline agreements of the airline you work for. In Staff Airlines, the partner airlines filter shows only the flights you can board.
Airline rules change often and this summary may be out of date. Always confirm important details with Canaryfly’s staff travel department or in the booking tool you use before you travel. Staff Airlines is not responsible for denied boarding, missed flights or other losses. Found a mistake? Let us know.
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