Pacific Coastal Airlines staff travel & standby

Travel on Pacific Coastal Airlines is ticketless, and listing through myIDTravel isn't available at the moment. Contact the Employee Travel department at least 2 business days before you travel instead. Every request must come from your company airline email address.

1. Send your travel details to [email protected], or ask for a form to fill in and return by email or fax.
2. Add a screenshot or photo of your "Traveller Selection" page in myIDTravel, so Employee Travel can check who is eligible for the flights you want.
3. When the booking is done, you receive an itinerary and reservation number by email.

Your request should include:

• Your routing.
• Details of each traveler, including their relationship to you and, for children under 24, their date of birth.
• Your date of hire, employee number, employing airline and contact details.

If you expect to book Pacific Coastal more than once, you can ask Employee Travel to keep your eligible travelers on file to speed up later bookings.

The office is open 0830–1630 PST, Monday to Friday, and closed on Canadian statutory holidays. Email [email protected] or call 1-604-214-2358 ext. 2358.

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Pacific Coastal's baggage rules are at http://www.pacificcoastal.com/baggage/

Pacific Coastal flies from the South Terminal of Vancouver International Airport (YVR): 4440 Cowley Crescent, Richmond, British Columbia, Canada V7B 1B8. Shuttle information from the YVR Main Terminal to the South Terminal is at pacificcoastal.com

Check in 45 minutes before the scheduled departure and bring government-issued photo ID. Your payment is taken at check-in, once a seat on the aircraft is confirmed.

On every Pacific Coastal flight you must look well groomed, clean and in good taste. Customer service agents can refuse you boarding.

Acceptable:

• Smart casual clothes.
• Clean, well-kept denim, such as jeans.
• Bermuda or walking shorts no more than three inches above the knee.
• Athletic shoes, if they are clean and in good condition.

Not acceptable:

• Revealing clothes, such as tops that show the midriff or very low-cut shirts.
• Miniskirts.
• Exercise wear: sweatpants, jogging pants, lycra or spandex.
• Beach-type rubber flip-flops, slippers, moccasins and work boots.
• Sleepwear, underwear or swimwear.
• Clothes with holes, tears or stains.
• Clothes with offensive or derogatory words or graphics.

To change or cancel, email [email protected] or call 1-604-214-2358, dial 7, ext. 2358, at least 24 hours before your scheduled departure. Give your reservation number and the changes you need.

A reservation is valid for 1 year from the original date of issue, and changes are free for travel within that year.

Pacific Coastal flies scheduled services to 15 airports in British Columbia, Canada, from its base at the South Terminal of Vancouver International Airport, with Saab 340 and Beechcraft 1900 aircraft. Destinations and schedules are on www.pacificcoastal.com

Base fares follow the ZED/MIBA Interline Staff Travel Agreement (ISTA). On top of that, you pay any applicable taxes and fees, such as airport improvement, security processing and NAV Canada fees. Payment is taken at check-in once your seat is confirmed, by Visa, MasterCard, American Express, debit card or cash.

Wilderness Seaplanes, wholly owned by Pacific Coastal, flies seaplanes to more than fifty coastal and fishing communities from bases in Port Hardy on Vancouver Island and Bella Bella on British Columbia's central coast. Standby travel is possible on scheduled routes only.

• Who can fly: employees of other airlines that have an agreement with Pacific Coastal. Registered family members and buddies can fly only together with the employee.
• The employee makes every booking; family members and buddies can't book for themselves.
• Call Wilderness Seaplanes at 1-250-949-6353 or 1-800-343-5963 at least 24 hours ahead: last-minute bookings aren't accepted. Say that you work for another airline and want a standby booking.
• You get a reservation number, and an itinerary by email if you ask for one.
• At check-in, show proof of employment, such as your airline ID, a letter from your employer or a paystub.
• On flights returning to the departure base, there must be at least 2 extra open seats for the return on top of your standby seat, to leave room for last-minute pickups or extra freight.
• Staff pay $20 CAD + GST for a one-way trip or a same-day round trip, and $20 CAD + GST each way when returning on a later day.
• Family members and buddies traveling with you pay $50 CAD + GST on the same basis. They can't travel alone.
• Pay in full at the check-in counter once availability is confirmed, by cash, Visa, MasterCard, American Express or debit card.